30 day satisfaction guarantee factory assembled Airbedz®, if the product fails in normal use (with no abuse and no customer changes or modifications to the Airbedz®) within the first 30 days of ownership, then we will repair or replace it (at our option) at no charge to you except for your cost of shipping it to us. Foreign orders must pay shipping, handling, and any import or export related expenses for both directions of the shipment. No refunds will ever be given after 30 days from the original order date.
AirBedz® Original Truck Bed Air Mattresses are warranted against defects in material and workmanship for a period of one year from the date of purchase. Home Camping products are warranted for 30 days after purchase. River Drifters and Splash Pong do not have a warranty. Problems covered by the warranty include failure of the pump, seams or the valve. Punctures or wear to the mattress due to use or abuse are not covered.
It is normal for an airbed that has been inflated for extended periods to require the addition of air after a few days. Air will be lost from the mattress through the material over time. Also, cooling of the air around the bed will cause the air inside the bed to contract, and the bed will be softer and may need refilling.
To receive a replacement air mattress under Pittman Products International’s One-year Warranty, you will need to:
- All Returns must have a Returned Goods Authorization number (RGA). Every package must be clearly marked with the RGA number. RGA numbers are good for 30 days from the date of issuance. Products returned without viewable RGA numbers will be refused. No returns on special order, clearance or discounted items. Returned product is subject to a 20% re-Box/Restocking fee. Products must be properly packed to prevent shipping damage. All returned product must be shipped pre-paid. The cost of transporting the product to Pittman Outdoors for warranty service/ replacement is the responsibility of the purchaser.
- Send entire product to Pittman Products International with a letter stating:
- The nature of the problem with the mattress and the model number.
- Your name, return shipping address and a daytime phone number.
- Send us a copy of the original sales receipt.
This warranty is valid for the original retail purchaser from the date of the initial retail purchase and is not transferable.
The purchase date on the receipt must be within 12 months.
Please ship the bed, letter and copy of receipt, via courier (e.g. UPS, FedEx Ground) or Insured Post, to:
Pittman Products International
650 South Jefferson Street, Suite D
Placentia, California 92870
(657) 275-9100 to obtain an RGA number
© 2023 Pittman Products International Updated January 17, 2022. All rights reserved.